Writing Homework Help

ICON College of Technology and Management

Pearson BTEC HND in Business (RQF)
Unit 4: Management and Operations (L4)
Session: February 2020
Coursework
Recommended Word limit: 3,500–4,500
This Unit will be assessed by assignment.
You are strongly advised to read “Preparation guidelines of the Coursework Document”
before answering your assignment.
ASSIGNMENT
Assignment Context and Business Scenario
You are an Operations Manager of an organisation of your choice and you have been asked by the
CEO to investigate the impact of leaders and managers on the operations of this ever-growing
organisation.
You will need to produce a report for the senior leadership team that includes the following:
1. An introduction to the organisation and management structure.
2. Definition and roles of both managers and leaders, highlighting the differences between
management and leadership.
3. The different roles of management and leadership in application to different organisational
situations, supported by theories and concepts.
4. How classical theories (for example, scientific management) and behavioural theories (for
example, Elton Mayo’s Hawthorne Effect) apply to the organisation and how these have supported
growth and sustainable performance.
5. Conclusions on how managers and leaders have made an impact on the organisation and
recommendations for future imp