Writing Homework Help

I’m working on a writing question and need guidance to help me understand better.

• Prompt: For the organization that will be the focus of your
  portfolio project which is Walmart Customer Service Department, describe the main one or two sources of resistance
  that you expect to be present as you begin the change process. Classify
  the cause(s) of the resistance using the causes from another source that you cite and
  reference. Then, describe the strategy or strategies that your plan will
  use to deal with the resistance. Be sure to integrate concepts from other sources.
• Minimum of 500 words; two references; APA format.