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You are a manager of a department that has started using total quality tools. In order to improve efficiency and effectiveness you develop a flow chart for your team to use of the different total quality tools. The chart consists of the tool type and purpose statement for each tool.

Select three total quality tools, and develop a purpose statement for each.

TQM Tools

1 Pareto Charts

2Cause and Effect Diagrams

3 Check Sheets

4 Histograms

5 Scatter Diagrams

6 Run Charts and Control Charts

7 Stratification