Business Finance Homework Help

Part 1

500-700 words Min of 2 Scholarly references APA  

The CEO of your firm has heard from several of his peers in town that major new quality initiatives almost always require some kind of culture change.

• Discuss how a company’s culture can affect its quality performance from both a positive and negative manner.
• Give at least 2 specific examples of each

Part 2  1100- 1300 words 

APA min of 3 scholarly references

Do an Internet search, supported with references and in-text citations, for a real company example that saw dramatic improvements as a result of adopting a formal TQM program (pick any one). In your paper, cover the following specific items:

• Name of the company, what it does, and the kind of competition it faces
• The specific event or issue that drove it toward embarking on a formal quality improvement program
• A description of any implementation challenges
• What results were achieved (be specific)
• Any disappointments or unresolved issues
• What you learned from doing the research