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Unit 8 Assignment 1: Satisfaction and Performance Improvement
Unit outcomes addressed in this Assignment:

• Describe how criteria sets/core measures contribute to the management of care in the U.S. healthcare system
• Perform quality assessment including quality management, data quality, and identification of best practices for health information systems
• Analyze the information needs of customers across the healthcare continuum

Course outcomes assessed in this Assignment:
HI230-4: Recommend productivity measurement techniques

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